1st Vertex - client respect and Getting started

Engagement philosophy

Triad lean understands every organization is unique.  We first strive to understand your needs and help apply lean principles that compliment your starting point and strengths. We do not try to force a one way fits all lean approach. 

• Free initial conversation (online or in person)
• Introduction to lean 
• Initial assessments
• Help to understand current state for a critical process

Yes! Any process - it is a misnomer structured problem solving is just for manufacturing. Knowledge work follows a process the same way as the production floor.

Customization factors- Engaging the organization with first principle questions to address critical training customization factors include …

• Where are you in your lean or continuous improvement journey?

• What does the organization (culture) value?

• When do you currently deploy problem solving efforts and are they effective?

• Why are you solving a specific problem? Do you align strategy with execution and 

  provide clarity of purpose to everyone in your organization? 

• How does your organization foster trust and transparency in order to surface problems? 

Behaviors beat tools- This short statement is in relation to the intent of the last question above; an organization can have the best tools/methodologies in the world but will be useless if the individuals closest to the work are afraid to surface issues. Conversely, problem laden processes then beat good people!